Warranty and Return Conditions
Warranty Conditions
All products are under the warranty of the manufacturers unless otherwise stated. To be eligible for warranty conditions, please check the product upon delivery. If you notice any damage, do not accept the product without preparing a report. Any modifications to the product, deformation, or alteration of the original design are not covered by the warranty.
Product Return Conditions
In case the product you purchased from our website is found to be defective, you must contact us through the online support section on our website within 7 days from the delivery date at the latest. Following this information, the defective product will be replaced with a new one through the shipping company. If the product defect is caused by customer usage or if the product has been used within the 7-day period, the product cannot be returned or replaced. The conditions for product returns and replacements are based on the practices required by the Law No. 4077 on Consumer Protection.
